Privacy policy

Who we are

Onceover is run by Gabriel Imevbore, a sole trader in the United Kingdom. In this policy "we" means Onceover. You can contact us at hello@onceover.video.

What we collect

• Your account: your name, email address, company, website, your pitch, your call to action and the voice you choose.
• Your videos: the prospect websites you add, the text we read from those pages to write your opening line, the opening line and highlights, the audio we generate, and the finished video, poster and preview images.
• The Chrome extension: when you click "Write my video", the extension sends the visible text of the page you're on to Onceover so we can write your opening line. It only reads a page when you click it. It keeps your connection, your current draft and the words you've picked to highlight on your own device.
• Video page views: when someone opens one of your video pages we record what happened (opened, played, how far they watched, clicked your button), when, and whether it looks like an automated visit. Video pages don't use cookies, and we don't store IP addresses or browser details.
• Payments: when paid plans start, Stripe handles payment. We never see your full card details.

How we use it

To make and host your videos, show you who watched them, run your account, take payment, keep the service secure, and improve it. Our lawful bases under UK GDPR are contract (to provide the service you signed up for) and legitimate interests (security, improving the service, and telling senders how their videos were watched).

If a video was made about your company

Videos are made by our customers, who choose who to send them to. A video shows your public website and words from it. The customer who made it is responsible for their outreach. If you'd like a video about you or your company taken down, email hello@onceover.video and we'll remove it.

Who we share it with

We use these providers to run Onceover: Lovable Cloud (hosting and database), ElevenLabs (AI voice), Apify (filming websites and making videos), Google through Lovable's AI service (writing opening lines) and, for paid plans, Stripe (payments). Some of them process data outside the UK. Where they do, the transfer is covered by safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.

How long we keep it

Video pages and their files are deleted 90 days after a video is ready. Account details are kept while your account is open and deleted within 30 days of you closing it, except records we must keep by law, such as invoices.

Your rights

You can ask for a copy of your data, or ask us to correct it, delete it, restrict how we use it, or object to how we use it. You can also move it to another service. Email hello@onceover.video. If you're not happy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

If we change this policy we'll update the date above, and we'll email account holders about significant changes.